Service Locations – ChinaTechnical Service
SMS group has been active in China since right back in 1904. What hasn't changed over all this time is our commitment to offering customers life-cycle support and assistance with all their daily operations and challenges.
As a full-range supplier, SMS group knows every step and all the equipment from steel to the finished strip. That's the know-how we build on to provide services over the complete life-cycle of your plant - whatever operating tasks you face. Today, SMS Service China is headquartered in Beijing, with branches in Tianjin and Shanghai. Currently, we employ more than 160 service specialists in China.
All these team members were trained to SMS group standards in our German locations Hilchenbach, Düsseldorf, and Mönchengladbach.
New workshops for top service efficiency, dedicated customer focus, and high-quality manufacturing. Strategically, China is the most important market for SMS group. The country has a vast technological and financial potential for fruitful cooperation. Included in the SMS China service portfolio are solutions ranging from spare parts to repairs and modernization, technical support, warehousing, consignment stock, teleservice, training sessions, and electrical and automation systems implementation.
Our mission is simple: to supply you with the latest, state-of-the-art technology. This goes for advances in the production process as well as automation. Ultimately, SMS Service generates quality and efficiency in your production - which ensures the lowest costs for you.
That's reflected in our comprehensive service portfolio. It's designed to get the most for you out of the synergy effects from different service packages such as outsourcing, IMMS, RCM, warehousing, predictive maintenance, training, and consulting.
Whether you want spare parts for metallurgical plants, flat mills, or processing lines; used for long, tube, or forging products, we supply the whole range.
That means you can rely on us for:
- Standard parts
- Catalogue parts
- Parts manufactured locally or abroad
- Hydraulic, electrical and mechanical spare parts
Also available to you are supplies for all stages from steelmaking to processing lines, such as:
- Aluminum and copper spares
- Long/forging/tube products
- Customized quality to SMS standards, and to your requirements
Fast reaction and short lead times
We offer you modular, machine-specific spare parts solutions geared to your individual needs. Included here are rapid, on-call supply of spare parts, regular spare part packages, and complete spare part warehousing. Our warehousing solution covers the entire program: planning, procurement, and logistics. As a result, you get quick and reliable spare parts supply, high planning security, and low capital tie-up. This naturally boosts your plant availability and ensures cost-effective production.
- Advanced spare parts
- Storage of critical spare parts for short delivery times
- Life-cycle optimization
- Installation service
- Stored quantity management
- Euro and RMB business: Euro sales support between SMS group in Germany and Chinese customers
- RMB spare parts: Import transfer management (imported spare parts from Germany payable in local currency), Local manufacturing in SMS group workshops, Local sourcing under SMS group quality control
We are your first point of contact when you require SMS group experts for full backup service. It could be anything from technology support to product development, process and plant services, optimization, inspection, maintenance, repair, or technical assistance.
One contact person for all your spare parts needs
Integrated, complete spare parts knowledge
Guaranteed functioning with our spares
Best price and quality
Our Tianjin workshop, located in Tianjin Xiqing Economic Development Area, was established in May 2012. The first phase of the Tianjin workshop occupies 14,500 m² of land and 5,600 m² of building space. It's strategically located near several major highways - just 10 km from downtown Tianjin and 33 km from Tianjin airport.
Let us introduce you to SMS Engineering (China) Ltd. (SMEC), our workshop in Shanghai. It was founded in 2010 after completion of the first construction phase. The second phase was finished in March 2014.
Here you can see first-class equipment and advanced technology neatly incorporated into our furnace roll products and services. That's all you need to keep your continuous annealing and galvanizing lines producing high-quality products with minimal downtimes. The SMS group Tianjin workshop is the exclusive supplier (worldwide competence center) of a state-of-the-art tungsten carbide (HVOF/plasma) coating system. It coats all types of furnace rolls used in CGL and CAL lines.
Whether you want multiple replacement components, single parts, or complete units, you benefit from manufacturing with OEM quality assurance. That means you can rely on much higher availability along with lower costs.
You depend on your hydraulic cylinders especially because their failure would result in complete shutdown. Yet they need to take extreme loads. To prevent disruptions, you require full pressure, friction, and dynamic balance testing. Whatever you need, SMEC Shanghai provides the right solution for you. A prime example is our hydraulic cylinder testing station, which is one of the world's largest.
SMEC Shanghai revamps and repairs all types of conventional Sieflex FM spindle, converting them into brand-new tube-type models. We also upgrade cross-type spindles to slipper-type versions.
03rd Floor, Juanshitiandi Tower A
Jia No. 50-1, Wangjingxilu, Chaoyang District
Ms. Xinran Liu
Tel.: +86 (0) 10 5907 7248
Fax: +86 (0) 10 5907 7146
No.12, SaiDa Bei Yi Dao
Xiqing Economic Development Area
Ms. Yanli Zhou
Tel.: +86 (0) 22 5806 2502
Fax: +86 (0) 22 5806 2514
No. 2200, South Lianhua Road
Spare parts service
Ms. Sherley Xia
Tel.: +86 (0)21 2408 6429
Fax: +86 (0)21 2408 6400
Ms. Mia Zhong
Tel.: +86 (0)21 2408 6578
Fax: +86 (0)21 2408 6400