Service locations – India

Technical Service

SMS India Pvt.Ltd

Right from the start in 1989, SMS India earned a reputation for fast, flawless service. This benefits our customers in India and the wider region in all aspects of metallurgical plant, rolling mill technology, and electrical and automation systems. We are a 100% subsidiary of SMS group.

It was a momentous event for us in 2014 when we established a world-class manufacturing and service workshop in Bhubaneswar, Odisha. Also worth noting here is that all team members were trained to SMS group standards in the German locations Hilchenbach, Düsseldorf, and Mönchengladbach.

About us

Your reliable partner

India is a strategically important market for SMS group. That's because the country shows all the technological and financial potential to cooperate and help companies like yours succeed.

Whatever your role in India's highly dynamic steel market, you can count on SMS India as your reliable partner. That's what we stand for with our years of experience. To meet the requirements of the growing steel market, SMS India has not only expanded its network but also increased its local manufacturing and service capacities.

Our mission

Supporting you over the entire life cycle of your plants - that's the essence of what we mean by helping you compete and succeed - due to optimum operation at all times. We pro-actively advise you and devise the best possible solutions to your requirements. You'll appreciate the clear structures and our "you-approach" designed to make cooperation with us easy. Equally crucial are new developments and cuttingedge know-how which ensure your long-term economic success.

It's our mission to be a major global player and the leading Indian manufacturer. We also aim to be your top service provider because our staff are not only eager to learn and listen, but also go with you every step of the way - and that shows.

Looking for low-cost yet best-technology and global-quality manufacturing and services? Here again, we are your first choice. That's because we draw on the expertise, technology, standards, and procedures of SMS group. Yet you'll find us located right on your doorstep. Our workshop is equipped with high-tech, imported machines and run by highly qualified staff. All this ensures OEM standards in spare parts and repair services.

There are many factors that make SMS India Service the preferred service provider in the region. They include continuous service innovation and the inspiration generated by our long-term relationships with customers. So, together, we'll enjoy sustained success.


Service portfolio

Included in our service portfolio is a wide range of solutions - from standard spare parts, repairs and modernization to technical support, warehousing, consignment stock, teleservice, training sessions, and electrical and automation.

Our mix of all these services is based on the experience of the whole SMS group. That guarantees improvements in your plant performance, product quality and reproducibility. It also dramatically reduces your complete production costs.

Superb solutions for you

  • Spare-parts services
  • Long-term maintenance for casters and segment shops
  • Value-added components
  • Copper plating of caster molds
  • Teleservice, field service, commissioning, condition monitoring, and customer training
  • Inspection and repairs
  • Manufacturing
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Locally manufactured spare part

They are locally manufactured for fast availability, but our spare parts are nevertheless produced to SMS group quality standards.

This is a spare parts service workshop that ensures the safety, long service life, and operational efficiency of your plants and components. We team up with you to draw up customized inventory systems.

Top service solutions – rolling mill core component repairs Image 1
Top service solutions – rolling mill core component repairs Image 2

Top service solutions – rolling mill core component repairs

  • Mandrels, spindles , AGC cylinders , CVC blocks, rolls, chocks, and more
  • Shutdown planning
  • Spare parts storage
  • On-site maintenance
  • Emergency support
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Top service solutions – slab caster

Mold repair & coating services
Here is your introduction to a new SMS group coating technology specifically designed for mold plates. It prevents heavy wear caused by high stresses during the casting process.

You can choose from these coating types:

  • Electroplating
  • Box plating
  • UniGuard coating

Also included are water jacket refurbishment and mold copper plate machining.
Segment roll repair (SMS cladding technology)

Simply get our effective solution package for welding and coating casting strand rolls. That's the first step you'll need to take if you want to improve wear resistance and extend your equipment service life.


Bhubaneswar workshop

SMS India Pvt. Ltd.

There was at least one good reason for building a workshop in Bhubaneswar in 2014: because SMS group wanted to expand its services on the Indian market. Out of this evolved our new, central service workshop - conveniently located close to a number of customers. It supplies repair and reconditioning services that extend the service life of plant equipment.

Highlights - Spare parts

  • Mandrels
  • Spindles
  • HGC cylinders
  • Reconditioning of cardan shafts
  • Spare part manufacturing

Highlights - Value-added components

  • Mold plate coating services
  • Complete segment roll refurbishment
  • Mold water jacket refurbishment
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Your benefits:

  • OEM-quality repairs in our local workshop
  • Mobile repairs for large assemblies / time-critical projects
  • Approved repair services developed by experts

Over the whole lifetime of your plant.


SMSgroup Singh, Neeraj

Neeraj Singh

SMS India Pvt. Ltd.
Vice President Technical Service
286 Udyog Vihar Phase - II
122016 Gurgaon

Phone : + 91 124 435 16 92
Fax : + 91 124 435 17 03