Maintenance & repairs

Technical service
Tailor made solutions

Whether you require one-off equipment checks, continuous condition monitoring, remote service, or regular plant inspections: our service experts will take care of it all. You can even outsource your complete maintenance operations to us. This ensures excellent plant availability plus best production results.


Emergency support

Whether you face a machine shutdown or suddenly require spare parts, you can count on our fast service. We have continually expanded our service network over many years. Our employees in your region support you locally, and they speak your language. You can also call our field service team for assistance during scheduled as well as non-scheduled shutdowns. Whenever you hit a problem, our specialists are there for you with their vast experience in successful troubleshooting. They remedy faults in no time and get your production up and running again - fast. You also have the option of round-the-clock support tailored to your needs.

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Servicing, inspection and repair

Whatever your requirements - whether you want a one-off inspection or regular maintenance: we draw up a service and maintenance plan to suit you. On request, we also take over the complete maintenance. This gives you all the benefits of a service partnership with SMS group: agreed plant availability, high planning reliability, and access to expertise. In short: you focus on your core business - we look after your machines, equipment, or entire plant.

Your benefits:

  • Qualified specialists
  • Short downtimes, rapid restarts 
  • Repairs in OEM quality
  • Worldwide service network
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Long-term maintenance

It's good to know we also carry out maintenance and that you can trust the know- how and quality of our Service division. We offer you online and offline maintenance as well as various workshop activities, wherever you are in the world. So you benefit from attractive maintenance packages that keep your plants in  production.

What you get from a service partnership with SMS group is better plant availability plus the reliability of long-term planning based on our expertise. You can even outsource your complete maintenance operations to us.

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Maintenance tools

Genius CM

Our early-warning system to avoid downtimes

The Genius Condition Monitoring includes a modularly designed, permanent online monitoring system. It controls and records the current condition of wear-prone plant components and notifies when situations become critical.

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1. Monitoring of toothing
(Gear mesh frequency) MDVA - Diagnostic Vibration Anaysis
2. Bearing damage
Temperature Monitoring
3. Gear unit lubrication
(Dirt particles, oil flow, water level) HDM - Hydraulic Monitoring
4. Spindle monitoring
(Torque) TAS - Torque Analysis System
5. Process monitoring
MiDaS - Mill Diagnostic System

We provide you the possibility to try a demo version of Genius CM online.


Effective and economical maintenance

The Integrated Maintenance Management System (IMMS®) is a combination of a CMMS software and valuable data based on decades of SMS experience.

From elaborate analyses and existing documents, SMS creates a plant specific, customized package of component- related maintenance strategies for technically and commercially effective maintenance.

IMMS® - steps required for a complete maintenance system

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Oil film bearings

X-Roll® Oil Bearing

Hydrodynamic roll-neck bearings from SMS group are highly advanced and elementary components of modern rolling mill technology. That's because they support the load-bearing backup rolls. Even under extremely tough operating conditions, they ensure long roll service life and minimal maintenance outlay. This is how roll-neck bearings contribute substantially to meeting the high requirements for optimal final strip geometry.

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SMSgroup Häusler, Christoph

Christoph Häusler

SMS group
Technical Service
Ohlerkirchweg 66
41069 Mönchengladbach

Phone : +49 2161 350 3501
Fax : +49 211 881775257