Empowering customer success through education
Training and consulting are crucial for SMS group's clients in the metals industry as they empower the workforce with tailored, expert knowledge and practical skills. SMS group supports customers with demand-specific training methods to enhance workforce capabilities and autonomy in high technology environments.
Customer challenges adressed
- Insecurities of the workforce to autonomously conduct maintenance works for newly delivered equipment
- Missing experience of the workforce in plant-specific operation steps (e.g. how to operate control panels)