Mr. Burg, our customers want to get to know not only Jochen Burg the CEO, but also you as a person. Can you tell us a little about yourself?
I started my career at SMS back in 2008 and have since worked with several of our locations and business units. In particular, my last position as Head of the Global Service Business was formative for me, because for our customers the biggest challenges are not in the construction of plants, but rather in their operation. We intend to sharpen our focus on this going forward.
As regards my personal life, I live with my wife and two children near Mönchengladbach. One of my interests is to participate in triathlons. What I particularly like about this is the challenges of training and that I am completely accountable for my own performance. Although it is an individual sport, there is also a great sense of community with your teammates and other participants. We triathletes are a big family. We suffer and we win together.
What is your internal mission as new CEO of SMS?
The past few years have been challenging for us with the pandemic and the international upheavals and disruptions in the supply chain. We have given everything for our customers, but our own profitability has suffered. Together with my management colleagues, we will make SMS even more competitive and keep an eye on the quality of our results.
Your appointment coincides with the 150th anniversary of SMS. What does this mean for you and the company?
The anniversary has made us all aware of what a strong company SMS is and that qualities such as innovative strength, courage, creativity, teamwork, and customer orientation have made us great.
The staff celebrations at all of our locations worldwide have also shown that we share a common culture within the SMS family. We have identified Act, Share, Care, Innovate, and Succeed as our corporate values, which have always been an integral part of the success and growth of our family business. They represent a promise to our customers and to our employees, and they are what make us stand out as a company.
We apply these values not only in our daily work at SMS, but also externally in our dealings with our customers and partners. From an internal perspective, the value of “Succeed” is the result of delivering successful technologies and services, sharing knowledge and perspectives, taking care of customers and colleagues, and working on innovations. From the customer’s point of view, “Succeed” is, above all, the promise that the focus for us is on the joint success of a project.