SMS Journal

SMS Journal is a cutting-edge operational intelligence platform designed to bring clarity and control to your business events. In today’s fast-paced environment, crucial information can get lost in a sea of data. Our centralized digital logbook captures, organizes, and contextualizes every operational event in real-time. This provides your team with an indisputable timeline of events and ensures full traceability from incident to resolution.

Our intelligent, rule-based engine automatically analyzes a continuous stream of events, identifying critical patterns and filtering out irrelevant noise. It ensures that no significant event goes unnoticed, allowing your team to proactively respond to issues and prevent problems before they escalate. This automation frees your team from manual data review, allowing them to focus on high-value tasks and dramatically boosting productivity.

Beyond analysis and logging, SMS Journal empowers your team with robust automation and task management capabilities. It can be configured to automatically react to events from initiating a complete BPMN (Business Process Model and Notation) workflow to send notifications. This proactive approach ensures a quicker response to critical events, which minimizes costly downtime and incident expenses. By providing a clear record of events, the platform also helps you implement long-term fixes that prevent recurrence, saving you money on future repairs and replacements.

Abundant and unstructured events
Lack of traceability and accountability for events
Information overload and “alert fatigue”
Inefficient communication and collaboration
Reactive, not pro active event handling
Inconsistent and non-standardized processes

Real-time event logging
Intelligent event analysis (rule based mechanism)
Traceability of events, contextualization and team collaboration
Automated reactions including triggering entire workflows, tasks or simple notifications
Built-in task management module
Built-in BPMN workflows
Standardization of events and tasks by using templates

Real-time event logging Smart rule-based mechanism React to events and tasks automatically Task management BPMN workflows Powerful analytics on events SMS Journal mobile app

SMS Journal collects all unstructured and abundant events in the industry

SMS Journal is capable of collecting events from different data sources in a industrial facility in real time by providing an IoT gateway with ready to use connectors and also an API to receive events. All collected events can be persisted and shown in a digital logbook as wells as they can be processed by the rule based mechanism for detection of patterns and relevant events. The event digital logbook within the SMS Journal is far more than a simple digital replacement for paper records. It is a dynamic, intelligent, and secure central repository for all operational events in an industrial environment. It fundamentally transforms how information is captured, stored, accessed, and utilized – moving from a reactive, fragmented approach to an integrated and proactive approach.
SMS Journal identifies relevant events out of unstructured data

The rules mechanism is the intelligence behind Journal. It detects event patterns and identifies relevant events even in cases where a high amount of events flow into the system, clustering, transforming, windowing, and many more – to guarantee no relevant events go unnoticed.

All events streamed into SMS Journal can be processed by a highly robust and visually configurable rule engine. Rules function by taking events as inputs (e.g., "downtime events") and producing new events as outputs (e.g., "relevant downtimes"). The logic for each rule is composed using a variety of available operators.
Automatically react to relevant events and tasks from triggering entire workflows to simple notifications

SMS Journal enables triggering reactions to events and tasks. This means that any event, particularly relevant events, can trigger an action as well as a conclusion of a task can also trigger actions. The list of actions is extensible. It includes triggering an entire BPMN workflow, a task, “send an email” or Microsoft teams message, etc.. This enables a pro active tackling of events in a industrial facility.
Task management module enables full transparency of tasks

SMS Journal’s system visual form configuration module provides users with an intuitive interface to create and customize web forms tailored to various task types. Utilizing drag-and-drop tools, users can easily add fields, adjust layouts, and define validation rules, ensuring each form meets specific project requirements. The ability to create tasks from pre-defined templates significantly saves time and standardizes processes, enabling teams to quickly initiate recurring activities based on proven models. The module also features a task inbox, allowing users to centrally view, prioritize, and manage their daily responsibilities. This provides a clear overview of outstanding tasks, enabling real-time monitoring of task execution. With integrated tracking and reporting functionalities, managers can monitor activity progress, identify potential bottlenecks, and ensure timely deliverables. This approach boosts operational efficiency and also fosters a culture of accountability as well as collaboration among team members.
Trigger an entire BPMN process as an reaction to relevant events

Beyond simple task management, SMS Journal system offers robust BPMN process workflows, powered by the industry-leading Camunda engine. This integration elevates Journal's capabilities from mere task tracking to comprehensive, executable process orchestration, bringing significant value to industrial plant management.
SMS Journal brings together flexible dashboard and reporting module to enhance transparency

Analysis of data is a vital part of SMS Journal. The platform provides embedded dashboard capability. SMS Journal dashboard capability is based on GrafanaTM.

SMS Journal provides a powerful feature that empowers users to effortlessly create custom report templates using Microsoft Word and Excel, without requiring specialized skills. Users define a template by directly inserting pre-defined placeholders into their Microsoft Office document. These placeholders function as markers for the specific data points that SMS Journal will populate. When a report is generated using this template, Journal seamlessly replaces these placeholders with real-time data, producing a fully customized and professional document. This intuitive process leverages the familiar Microsoft Word interface, ensuring users can easily create templates that meet their specific reporting needs. This feature stands out in the market by offering unparalleled flexibility and ease of use.

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SMS Journal mobile app provides functionalities to users at the shop floor

The Journal system includes a dedicated mobile PWA (Progressive Web App) application designed to extend its core functionalities, task management and event logging, to users in the field, on the factory floor, or in locations with intermittent network connectivity. This mobile component operates with an offline-first architecture, ensuring continuous productivity regardless of network status.